Contact information
We’re here to help with any questions about orders, shipping, sizing, returns, or general enquiries.
Customer Support
First Threads Co
Email: hello@firstthreadsco.com.au
Port Macquarie, NSW, Australia
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (AEST)
We aim to respond to all enquiries within 24–48 business hours.
Order Support
For help with an existing order, please include:
- Your full name
- Order number
- A brief description of the issue
This helps us assist you faster.
Socials
Instagram: @firstthreadsco
TikTok: @firstthreadsco
Facebook: First Threads Co
Collaborations & Business Enquiries
For collaborations, wholesale opportunities, or partnerships, contact:
hello@firstthreadsco.com.au
We appreciate your support and thank you for being part of the First Threads Co community.